Privacy Policy & Terms of Service

Vaishalya Healing by Leena Mehta

At Vaishalya Healing, your privacy, dignity, and emotional safety are valued above everything else. Every conversation, session, and detail shared with us is treated with absolute confidentiality. The essence of our work lies in trust and we believe that healing can only begin when one feels safe, respected, and heard.

When you reach out for counselling, we collect only the information that helps us understand and support you better. This may include your name, contact details, and whatever you choose to share about your emotional well-being or life experiences. None of this information is shared, sold, or used for any commercial purpose. It remains secure within our records, accessed only by the professional counsellor for therapeutic reasons.

All sessions, whether conducted in-person at our centre in Himachal Pradesh or online through phone and video, are bound by the same confidentiality and ethical guidelines. Your stories, emotions, and struggles will never be discussed outside the counselling space, except in rare cases where disclosure is legally required to prevent harm to yourself or another person. Even then, such action is taken with utmost sensitivity and care.

Online counselling is offered to make therapy accessible to anyone, anywhere. We strive to create a safe and comfortable space through virtual sessions. However, please remember that online counselling is not a substitute for emergency medical or psychiatric intervention. If you are in crisis or immediate danger, we encourage you to contact your nearest hospital or the national mental-health helpline (KIRAN: 1800-599-0019).

Vaishalya Healing provides psychological and emotional guidance not medical diagnosis or prescription. Leena Mehta works as a counselling psychologist, focusing on therapy, behavioural support, and emotional healing. For medication or psychiatric evaluation, clients are gently guided toward qualified medical professionals.

All sessions are offered by appointment and usually last between forty-five minutes to one hour. We encourage clients to attend sessions with regularity and openness. Therapy is a collaborative process, and consistent effort from both the counsellor and client helps achieve lasting results. Rescheduling or cancellations should ideally be informed twenty-four hours in advance so that the time may be offered to another person in need.

Our website uses basic cookies only to help us understand how visitors interact with our content, so we can make the experience smoother. These cookies do not store personal information unless you choose to share it with us through a contact form. You can turn off cookies in your browser settings anytime.

Throughout our website, you may find links to articles, videos, or external resources related to mental health. These are provided purely for educational purposes. Vaishalya Healing is not responsible for the content or privacy practices of those external websites.

By visiting this website or engaging in counselling with Vaishalya Healing, you agree to these terms. The purpose of this policy is not to bind you with legal jargon, but to reassure you that your trust, privacy, and emotional safety are honoured in every step of your healing journey.

At Vaishalya Healing, we listen without judgment. We guide with compassion. We protect your story as sacred because every step toward healing begins with being truly heard.